Thames Side Sensors Ltd (United Kingdom)
Thames Side Sensors Ltd is a Worldwide Leader in Industrial and Process Weighing load cell technology, thanks to our 4 main obsessions: Premium Quality, Reliability, Innovation and Exceptional Customer Service. With our origins in the 1970s, we have significant experience that allows us to offer cost-effective solutions for a diverse range of weighing applications. Our product range comprises rugged, high performance load cells with innovative and unique weigh modules, connected to reliable, intelligent and user-friendly instrumentation. In 2 words: Total Reliability.
Wide Product Range and Global Network Reach:
Our process weighing load cells and weigh modules are supplied in capacities from 5kg up to 1000 tonnes (tons). Several of our products, including the LeverMount® and MasterMount® are patented designs, which allow fast and easy installation and replacement without specialist tools or jacks; this keeps installation costs to a minimum. Our mounting assemblies are designed in accordance with Eurocode 3 practices. Our MasterMount and VC3500 load cells and weigh modules are the industry standard for high capacity silo weighing.
We offer unique propositions in the weighing market, such as the option of a special Anti-Corrosive Parylene Coating on stainless steel load cells (to provide additional protection in extreme environments where stress corrosion could occur in even the toughest stainless steel) as well as High Temperature load cells for operation up to 150 degrees.
In addition to process weighing solutions, we have a very cost-effective range of high performance single point, bending beam and shear beam load cells that are ideally suited to platform scale and machinery manufacture. ATEX and IECEx approved load cells are available for all Gas Zones (0, 1, 2) and all Dust Zones (20, 21, 22) - some of our ATEX load cells do not require zener barriers for use in any dust zone (20, 21, 22) - which saves our customers a large amount of money. We also have significant experience in the design and manufacture of load pins.
We offer a diverse range of weighing instrumentation that covers many different applications, including weigh-in-motion, weighbridges, batching and check-weighing. ATEX approved instruments are available for Gas Zones 1 & 2 and Dust Zones 21 & 22.
As a total solutions provider, our expertise and enduring commitment to quality and customer service is renowned throughout the International Marketplace. With headquarters in the United Kingdom along with offices, sales partners and customers in over 60 countries, in every kind of process industry - we have a truly Global Presence and trained sales/service teams located close to you.
Unsurpassed Quality and Customer Service – with an Exceptional 5 Year Warranty:
At Thames Side we are extremely proud of our commitment to Quality, demonstrated by our certification to ISO9001:2008 and our exceptionally low warranty claim rate.
All of our load cells are manufactured under strict quality controls, with full traceability; each one is individually tested to ensure its performance is according to the data sheet specifications and any OIML or NTEP approval that it may have. Components and raw materials are sourced from world class manufacturers with an emphasis on quality. Use of the latest Finite Element Analysis (FEA) software pinpoints the optimum design of assembly for correct operation, then rigorous manufacturing and test procedures ensure total reliability under the harshest of conditions.
Customer Satisfaction is critical to the success of our business and our company objectives are geared around this. In addition, we are always aware of the 'cost of ownership' in times of economic instability. Therefore, as well as offering a 5 Year Warranty on most of our load cells we believe that you will find the quality and reliability of our products, as well as our customer service, unmatched within the weighing industry.
Excellent Stock Availability and Simplicity of Ordering:
Our primary warehouse is located in Reading, United Kingdom, where we carry a high level of stock and can usually offer a next-day-delivery service in the UK or a 1-3 day service within Europe (depending on your location and needs). For larger projects where we do not have immediate availability, we have very competitive delivery times and we are proud of our "on time" delivery performance.
Unlike many of our competitors, we have no minimum order charge and customers have the option to pay by credit card over the telephone (billed in GBP) for any urgent requirements.
Our manufacturing facilities are located in Spain, within a state-of-the-art manufacturing plant (with an additional factory located in Morocco that replicates the same high standard of manufacturing and quality processes). Our Sales, Marketing, Engineering, Technical Support, Stores and Logistics departments are located at our headquarters in Reading, United Kingdom. The level of confidence we have in our manufacturing methods allows us to offer a 5 Year Warranty against manufacturing defects on the majority of our products – this is virtually unheard of elsewhere.
Strong Financial Stability and Well Poised for Future Success:
As part of a multinational group of companies we have great financial strength and, with our proven technical edge, we have a very solid foundation for continued success in the future. We aim to nurture long term relationships with all our customers, so prospective customers can be assured of our longevity in the marketplace.