Hardy Process Solutions (United States) - Sales Engineer

Hardy Process Solutions is headquartered in San Diego, California, and has been providing customers with weighing automation solutions for over 100 years. Our innovative products and technologies help automate the factories of some of the largest food, beverage, and chemical companies on the planet.

We are proud to continuously provide superior product quality and excellent customer support. Hardy is an ISO 9001:2015-certified manufacturer currently serving the food, chemical, petrochemical, pharmaceutical, feed & grain, mining & metal, pulp & paper, oil & gas, power, and general automation industries.

We are seeking a Sales Engineer who will be responsible for achieving sales growth targets within the North-East Territory (CT, DE, MD, MA, ME, NH, NJ, NY, PA, RI, VT, Nova Scotia, New Foundland, New Brunswick, Prince Edward Island) by working closely with clients and channel partners. The incumbent serves as a trusted technical expert to align Hardy’s value proposition with clients’ expectations and needs.

Roles & Responsibilities:

This position has responsibility for:

• Manage, support and develop Hardy’s sales channel partners within assigned region to drive client satisfaction and sales growth.
• Interpret abstract client technical requirements and translate into sales solutions aligned with Hardy’s offerings and capabilities.
• Work collaborative to create and build upon a healthy opportunity pipeline by promoting and solution selling Hardy’s total value proposition.
• Provide expert technical guidance for sales channel partners and key clients on all Hardy products and solutions.
• Coordinate communications between customers and Hardy Tech Support regarding service installations, contracts and emergency repairs from the local level.
• Supervise local contractors and develop relationships with scale dealers in the region.
• Takes the initiative by seeking to understand what actions need to be taken and then completing the necessary tasks while seeking the perspective of others as required.
• Prepare and deliver technical presentations and live demonstrations explaining Hardy’s products and solutions to potential and existing clients and channel partners.
• Participate in all aspects of campaigns and trade shows, maximizing their impact and optimizing results.
• Stay current on changing technologies and market trends by engaging in continuous learning activities and being open minded and curious in the face of new developments.
• Analyze results, explain variances and update account plans in accordance with changing conditions found at any time.
• Complete and submit expense reports, forecasts, and sales reports as required and in a timely manner.

Minimum Qualifications (Experience and Skills):

• Knowledge of process weighing, instrumentation and controls.
• Two years’ experience in a direct factory representative role or similar.
• Proven technical solutions selling skills.
• Field service experience in the weighing industry is a strong plus.
• Knowledge in some or all the following markets is a strong plus: Food, Bev, CPG, Mining, Minerals, Metals, Life Sciences, Chemical.
• Demonstrated skills in business development and account management.
• Valid driver’s license.
• Proficiency in Microsoft Office products.

Preferred Qualifications:

• Field service experience in the weighing industry is a strong plus.
• Knowledge in some or all the following markets is a strong plus: Food, Bev, CPG, Mining, Minerals, Metals, Life Sciences, Chemical.

Education Requirements:

Bachelor’s degree in Engineering or a similar technical field.

Work Environment:

Industrial environments.

Office environments.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 25 pounds.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)